IT Field Support Assistant - 2 Month Contract

location_onLocation

eventCompletion Date

Wed, 30 Sept 2026 - Sun, 29 Nov 2026 (anytime)

scheduleDuration

360 hours

descriptionDescription

Seeking an entry-level IT Field Support Assistant for a 2-month contract in Singapore. The primary responsibility will be providing on-site technical support, troubleshooting hardware and software issues for end-users. This role requires basic technical skills and will involve close supervision. Key performance indicators include timely resolution of basic technical issues and adherence to standard operating procedures. The assistant will primarily be working with standard desktop computers, laptops, and common office software like Microsoft Office Suite.

checklistRequirements

IT Field Support Assistant - 2 Month Contract (Singaporean only) We are looking for IT Field Support Assistant to support a 2 month project from October to November 2026. Roles & Responsibilities: -Must be able to commit to the full 2-month project period (October & November 2026). -Attend project training at Serangoon before the project starts. -Visit up to 3 locations per day to support the project. Public transport expenses (bus/MRT) can be claimed. -Ensure provisioned and configured laptops are working properly. -Provide basic on-site technical support and good customer service. -Occasionally return to the Serangoon office for ad-hoc project requirements. Skills & Experience Required: -Entry-level candidates are welcome to apply. -Willing to learn and adapt to different environments. -Good interpersonal and communication skills. -Comfortable interacting with people face-to-face. -Basic knowledge of laptops and IT troubleshooting will be an advantage. Contract Period: October – November 2026 Location: Various sites in Singapore Training Location: Serangoon Salary: SGD$10/per hour (Paid monthly) Working Days: Monday to Friday Working Hours: 10am to 7pm

groupHeroes Required

2